Customer service should be quick, not short. Expect friendly service offered with competence and enthusiasm. We know we have to earn your business and over-the-top customer service is one of the ways we do it. (Great pricing and free shipping help too.)

If you don’t mind posting in a public forum, ask your question on our Facebook page or Twitter (be sure to “like” or follow us first). Our answer may help others while we help you.

All facebook inquires will be answered during our business hours M-F 8:30 AM to 10:00 PM Eastern Time. Your posting will be public.
 

Or send us an e-mail. All e-mail inquires are usually replied to within a few minutes, but some days it may take a little longer. All e-mails will be answered during our business hours M-F 8:30 AM to 10:00 PM Eastern Time.
help@PureFormulas.com


Or the old fashioned way is by contacting our customer care department M-F 8:30 AM to 10:00 PM Eastern Time by calling our toll free number
1-800 383-6008
 

You can also send us a note:
11800 NW 102 Road Suite 2
Medley FL 33178